Refund & Cancellation Policy

Effective date: September 21, 2026. This policy applies to RentVerge paid subscriptions unless different terms are clearly shown at checkout or mandatory law gives you additional rights.

Cancellation

You may cancel a recurring subscription before its next renewal. Cancellation stops future renewal charges. Unless stated otherwise at checkout, access to paid features continues through the end of the already-paid billing period.

Trials

If a free or discounted trial is offered, the exact trial length and conversion terms shown at signup or checkout control. Cancel before the trial converts to a paid subscription if you do not want the first paid charge.

Refunds

Digital subscription payments are generally non-refundable once a billing period has begun, except where required by law or where RentVerge or the payment provider expressly approves a refund. We will review reasonable requests involving duplicate charges, incorrect billing, or a material service failure that prevented use of paid functionality.

How to request help with a charge

Email support@rentverge.com with the account email, transaction date, and a short explanation. Do not send full card numbers or passwords.

Payment provider

Payments may be processed through Lemon Squeezy or another provider identified at checkout. Approved refunds may be issued through that provider, and processing times can depend on the original payment method.

Consumer rights

Nothing in this policy limits refund, cancellation, cooling-off, or other rights that cannot be waived under applicable consumer law.